"It is a pleasure to have another major outdoor lighting project complete here. I realize that the lighting of our new parking areas posed some major challenges for you. We had to weave our way through the demands of the city of Lake Forest, the members of the commitee and the members of the club. Throughout the entire process, you were there with your calming competence to assist with every detail.
From our first phone call, through all the additions, deletions, and overall changes to the final punch-list walk-through, you came through for us. Your estimates were accurate and fair, your staff was efficient yet unobtrusive and your follow-through on every detail, exacting. Thank you for your efforts. I look forward to working with you on our next project."